Privacy policy

1. Who we are

S7 Automations is a service operated by Ajrak. Our business address is 7441 Almeria Ave, Fontana, CA 92336, United States.

In this policy, “S7”, “we”, “us”, and “our” mean Ajrak operating as S7 Automations.

Privacy and general enquiries can be sent to info@s7automations.com.

2. Information we collect

• Contact and enquiry information: name, business, email address, phone number, workflow details, tools, and the information you choose to include in a message.
• Service information: account, project, support, booking, conversation, or integration information needed to provide a service to you or to one of our business customers.
• Technical information: IP address, browser and device information, approximate location, security events, and pages or resources requested from the site.
• Platform information: where you or a business authorises an integration such as WhatsApp or another connected platform, we process the identifiers, messages, files, and metadata that the integration makes available to us.
• Cookies and similar technologies: the site may use essential technologies needed to operate, secure, and measure the service. We do not use non-essential advertising cookies as part of this site’s normal operation.

3. Why we use information

Depending on the context, we use information to respond to enquiries, provide and support services, configure integrations, protect the site, prevent abuse, maintain records, improve our systems, comply with law, and communicate about a project or service.

Our legal bases may include taking steps at your request before entering a contract, performing a contract, our legitimate interests in operating and securing the business, consent where we ask for it, and legal obligations. If a business customer controls the information in its own customer conversations or records, that customer may be the controller and S7 may act as its processor under the relevant agreement.

4. Sharing and service providers

We may share information with carefully selected providers that help us host, secure, communicate through, or operate the service. Depending on the project, these may include hosting and infrastructure providers, email delivery providers, Meta or WhatsApp, analytics or monitoring providers, and AI or automation providers selected for that workflow.

We do not sell personal information. We may disclose information where required by law, to protect rights and safety, or as part of a business transfer, merger, or professional-adviser process.

5. International transfers and security

Some providers may process information outside the United Kingdom. Where required, we use an adequacy decision, appropriate safeguards such as the UK International Data Transfer Agreement or Addendum, or another lawful transfer mechanism.

We use access controls, encryption in transit, credential controls, logging, data minimisation, and human review appropriate to the service. No internet service can guarantee absolute security, so please avoid sending sensitive information unless it is needed for the requested service.

6. Retention

We keep information only for as long as it is needed for the purpose collected, to provide the service, resolve disputes, maintain security, meet legal or accounting requirements, or establish or defend legal claims. Enquiry records are normally reviewed for deletion after 24 months of inactivity. Project and customer data is retained according to the applicable customer agreement or instructions.

7. Your rights

Subject to legal conditions and exemptions, you may ask us for access, correction, deletion, restriction, portability, or objection to certain processing. Where processing is based on consent, you may withdraw it at any time. You may also complain to the privacy regulator or consumer-protection authority in your location. California residents may contact the California Privacy Protection Agency or the California Attorney General.

8. Children

Our services are intended for businesses and adults. We do not knowingly collect personal information directly from children. If you believe a child has provided information to us, please contact us so we can review and remove it where appropriate.

9. Changes and contact

We may update this policy when our services, providers, or legal obligations change. The latest version will be published at this URL with its updated date. Questions about this policy should be sent to info@s7automations.com.